Help Centre
Welcome to our help centre. We are here to answer any questions you may have about Sky BlackBox.
How does SBB-Client help with vendor onboarding?
How do I monitor vendors after onboarding?
What’s included in the built-in GRC system?
How does AI help in SBB-Client?
Can I export audit reports?
Can I tailor the questionnaires per vendor?
Do I need my vendors to use SBB-Vendor?
Can I use my existing risk matrix?
Can I track vendor performance over time?
Does SBB-Client integrate with our existing systems?
What is SBB-Vendor?
Do I need to pay to use SBB-Vendor?
Can I see how clients view my risk?
Is client interaction automated?
Does SBB-Vendor offer branding or reporting tools?
How does it save time?
Can I upload my ISO or SOC 2 certificates?
Can I respond to multiple clients from one place?
Can I track deadlines and progress?
What if I don’t want to use the app?
What is SBB-MSP?
Do clients need to use Sky BlackBox too?
How do I become an MSP partner?
Is SBB-MSP free?
Can I co-brand reports and dashboards?
What is a SkyLive Vendor?
Is any sensitive data shared?
How does the data collector work?
What are the license types?
Do you offer discounts?
Is Essential really free?
Are licenses priced per user?
Can I host Sky BlackBox on-premises?
How scalable is the platform?
Are integrations supported?
Do you store sensitive vendor data?
Is data residency supported?
What compliance frameworks do you support?
What kind of support is available?
Is there a difference between client and vendor support?
Do you offer training?