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We're here to support you
Welcome to our help centre
Welcome to our help centre
Common FAQ questions
We are here to answer any questions you may have about Sky BlackBox.
Download guides
Here you can find our guides and info brochures to use.
Resources
Find all of Sky Black Box’s resources for download
FAQS
General Questions
What is Sky BlackBox?
How does Sky BlackBox improve traditional VRM?
What makes Sky BlackBox different from security rating tools?
Is Sky BlackBox secure?
Do you offer trials?
Who can use Sky BlackBox?
Is Sky BlackBox only for cybersecurity teams?
Does Sky BlackBox require long-term contracts?
Does it replace GRC systems?
Is Sky BlackBox available globally?
Common FAQ questions
We are here to answer any questions you may have about Sky BlackBox.
Download guides
Here you can find our guides and info brochures to use.
Resources
Find all of Sky Black Box’s resources for download
FAQS
General Questions
What is Sky BlackBox?
How does Sky BlackBox improve traditional VRM?
What makes Sky BlackBox different from security rating tools?
Is Sky BlackBox secure?
Do you offer trials?
Who can use Sky BlackBox?
Is Sky BlackBox only for cybersecurity teams?
Does Sky BlackBox require long-term contracts?
Does it replace GRC systems?
Is Sky BlackBox available globally?
FAQS
General Questions
General Questions
What is Sky BlackBox?
What is Sky BlackBox?
Who can use Sky BlackBox?
Who can use Sky BlackBox?
How does Sky BlackBox improve traditional VRM?
How does Sky BlackBox improve traditional VRM?
Is Sky BlackBox only for cybersecurity teams?
Is Sky BlackBox only for cybersecurity teams?
What makes Sky BlackBox different from security rating tools?
What makes Sky BlackBox different from security rating tools?
Does Sky BlackBox require long-term contracts?
Does Sky BlackBox require long-term contracts?
Is Sky BlackBox secure?
Is Sky BlackBox secure?
Does it replace GRC systems?
Does it replace GRC systems?
Do you offer trials?
Do you offer trials?
Is Sky BlackBox available globally?
Is Sky BlackBox available globally?
SBB-Client (Client App)
What is Sky BlackBox?
How does Sky BlackBox improve traditional VRM?
What makes Sky BlackBox different from security rating tools?
Is Sky BlackBox secure?
Do you offer trials?
Who can use Sky BlackBox?
Is Sky BlackBox only for cybersecurity teams?
Does Sky BlackBox require long-term contracts?
Does it replace GRC systems?
Is Sky BlackBox available globally?
What is SBB-Vendor?
What is SBB-Vendor?
Do I need to pay to use SBB-Vendor?
Do I need to pay to use SBB-Vendor?
Can I see how clients view my risk?
Can I see how clients view my risk?
Is client interaction automated?
Is client interaction automated?
Does SBB-Vendor offer branding or reporting tools?
Does SBB-Vendor offer branding or reporting tools?
How does it save time?
How does it save time?
Can I upload my ISO or SOC 2 certificates?
Can I upload my ISO or SOC 2 certificates?
Can I respond to multiple clients from one place?
Can I respond to multiple clients from one place?
Can I track deadlines and progress?
Can I track deadlines and progress?
What if I don’t want to use the app?
What if I don’t want to use the app?
SBB-Client (Client App)
How does SBB-Client help with vendor onboarding?
How does SBB-Client help with vendor onboarding?
How do I monitor vendors after onboarding?
How do I monitor vendors after onboarding?
What’s included in the built-in GRC system?
What’s included in the built-in GRC system?
How does AI help in SBB-Client?
How does AI help in SBB-Client?
Can I export audit reports?
Can I export audit reports?
Can I tailor the questionnaires per vendor?
Can I tailor the questionnaires per vendor?
Do I need my vendors to use SBB-Vendor?
Do I need my vendors to use SBB-Vendor?
Can I use my existing risk matrix?
Can I use my existing risk matrix?
Can I track vendor performance over time?
Can I track vendor performance over time?
Does SBB-Client integrate with our existing systems?
Does SBB-Client integrate with our existing systems?
How does SBB-Client help with vendor onboarding?
How do I monitor vendors after onboarding?
What’s included in the built-in GRC system?
How does AI help in SBB-Client?
Can I export audit reports?
Can I tailor the questionnaires per vendor?
Do I need my vendors to use SBB-Vendor?
Can I use my existing risk matrix?
Can I track vendor performance over time?
Does SBB-Client integrate with our existing systems?
SBB-Vendor (Vendor App)
What is SBB-Vendor?
Do I need to pay to use SBB-Vendor?
Can I see how clients view my risk?
Is client interaction automated?
Does SBB-Vendor offer branding or reporting tools?
How does it save time?
Can I upload my ISO or SOC 2 certificates?
Can I respond to multiple clients from one place?
Can I track deadlines and progress?
What if I don’t want to use the app?
SBB-MSP (MSP App)
What is SBB-MSP?
What is SBB-MSP?
Do clients need to use Sky BlackBox too?
Do clients need to use Sky BlackBox too?
How do I become an MSP partner?
How do I become an MSP partner?
Is SBB-MSP free?
Is SBB-MSP free?
Can I co-brand reports and dashboards?
Can I co-brand reports and dashboards?
What is SBB-MSP?
Do clients need to use Sky BlackBox too?
How do I become an MSP partner?
Is SBB-MSP free?
Can I co-brand reports and dashboards?
SkyLive Vendor Program
What is a SkyLive Vendor?
What is a SkyLive Vendor?
Is any sensitive data shared?
Is any sensitive data shared?
How does the data collector work?
How does the data collector work?
What is a SkyLive Vendor?
Is any sensitive data shared?
How does the data collector work?
Pricing & Licensing
What are the license types?
What are the license types?
Do you offer discounts?
Do you offer discounts?
Is Essential really free?
Is Essential really free?
Are licenses priced per user?
Are licenses priced per user?
What are the license types?
Do you offer discounts?
Is Essential really free?
Are licenses priced per user?
Security, Privacy, and Compliance
Do you store sensitive vendor data?
Do you store sensitive vendor data?
Is data residency supported?
Is data residency supported?
What compliance frameworks do you support?
What compliance frameworks do you support?
Do you store sensitive vendor data?
Is data residency supported?
What compliance frameworks do you support?
Technical & Deployment
Can I host Sky BlackBox on-premises?
Can I host Sky BlackBox on-premises?
How scalable is the platform?
How scalable is the platform?
Are integrations supported?
Are integrations supported?
Can I host Sky BlackBox on-premises?
How scalable is the platform?
Are integrations supported?
Support & Onboarding
What kind of support is available?
What kind of support is available?
Is there a difference between client and vendor support?
Is there a difference between client and vendor support?
Do you offer training?
Do you offer training?
What kind of support is available?
Is there a difference between client and vendor support?
Do you offer training?
Resources
Find all of Sky Black Box’s resources for download
Submit a request
Feel free to submit a request for anytype of question or technical support, we will get back to your within 3 working days.
Our solution is trusted by global businesses
Sky BlackBox is AI-empowered Vendor Risk Management that maximizes security while minimizing effort. With a suite of three integrated apps, it addresses VRM challenges for clients, vendors, and service providers. Offering 470x more accuracy, 6x lower operational costs, and 9x faster results compared to traditional methods.
Sky BlackBox © L5, 100 Market St, Sydney, NSW 2000
Submit a request
Feel free to submit a request for anytype of question or technical support, we will get back to your within 3 working days.
Our solution is trusted by global businesses
Sky BlackBox is AI-empowered Vendor Risk Management that maximizes security while minimizing effort. With a suite of three integrated apps, it addresses VRM challenges for clients, vendors, and service providers. Offering 470x more accuracy, 6x lower operational costs, and 9x faster results compared to traditional methods.
Sky BlackBox © L5, 100 Market St, Sydney, NSW 2000
Submit a request
Our solution is trusted by global businesses
Feel free to submit a request for anytype of question or technical support, we will get back to your within 3 working days.
Submit a request
Our solution is trusted by global businesses
Feel free to submit a request for anytype of question or technical support, we will get back to your within 3 working days.
Submit a request
Feel free to submit a request for anytype of question or technical support, we will get back to your within 3 working days.
Our solution is trusted by global businesses
Sky BlackBox is AI-empowered Vendor Risk Management that maximizes security while minimizing effort. With a suite of three integrated apps, it addresses VRM challenges for clients, vendors, and service providers. Offering 470x more accuracy, 6x lower operational costs, and 9x faster results compared to traditional methods.
Sky BlackBox © L5, 100 Market St, Sydney, NSW 2000
Sky BlackBox is AI-empowered Vendor Risk Management that maximizes security while minimizing effort. With a suite of three integrated apps, it addresses VRM challenges for clients, vendors, and service providers. Offering 470x more accuracy, 6x lower operational costs, and 9x faster results compared to traditional methods.
Sky BlackBox © L5, 100 Market St, Sydney, NSW 2000
Sky BlackBox is AI-empowered Vendor Risk Management that maximizes security while minimizing effort. With a suite of three integrated apps, it addresses VRM challenges for clients, vendors, and service providers. Offering 470x more accuracy, 6x lower operational costs, and 9x faster results compared to traditional methods.
Sky BlackBox © L5, 100 Market St, Sydney, NSW 2000